Privacy Policy
Last updated: October 24, 2026
This Privacy Policy explains how Percy Digital (“Percy Digital,” “PercyDigital,” “we,” “us”) collects, uses, and protects information when you visit percydigital.co, book a demo, email us, or exchange text messages with us. Front Desk is a service of Percy Digital.
- What we collect
- How we use it
- Text messages and mobile numbers
- Sharing
- Front Desk client data
- Your choices
- Contact
Information we collect
- Information you give us: your name, business name, email address, phone number, and anything you write when you book a demo, email us, or text us.
- Messaging records: the content and time of text messages and calls between you and Percy Digital, and your opt-in and opt-out status.
- Basic website data: standard technical information your browser sends, such as IP address, browser type, and pages visited. Our hosting provider may keep short-lived logs for security and performance. We do not use advertising cookies on this website.
How we use information
- To schedule and hold demo calls and answer your questions.
- To provide, set up, and support Front Desk and other Percy Digital services.
- To send the text messages you agreed to receive, and to honor opt-out requests.
- To keep our website and services secure and working properly.
- To meet legal obligations.
Text messages and mobile numbers
We do not sell, rent, or share your mobile phone number or SMS opt-in data and consent with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages (such as our phone and messaging provider), and only for that purpose.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time and HELP for help. See our SMS Terms for details.
How we share information
We do not sell personal information. We share it only:
- With service providers that help us run our business, such as our scheduling tool, email and phone/messaging providers, and website host. They may use it only to provide services to us.
- When required by law, or to protect the rights, safety, and property of Percy Digital, our clients, or others.
- As part of a business transfer, such as a merger or sale, subject to this policy.
The SMS commitments above apply in every case.
Front Desk client data
When we run Front Desk for a business, we process call and text information about that business’s customers on the business’s behalf. We use it only to provide the service to that business, and we do not sell it or use it to market to those customers. Those customers should also review the privacy policy of the business they contacted.
Retention and security
We keep information only as long as we need it for the purposes above or as required by law, including records of SMS consent and opt-outs. We use reasonable safeguards to protect it, but no method of transmission or storage is completely secure.
Your choices
- Reply STOP to any text from us to stop messages.
- Email support@percydigital.co to ask for a copy of your information, a correction, or deletion. Depending on where you live, you may have additional rights under state law, and we will honor them as required.
Children
Our services are for businesses and adults. We do not knowingly collect information from children under 13.
Changes
We may update this policy. The “Last updated” date above shows when it last changed.
Contact
Percy Digital
Email: support@percydigital.co